$50,000
typical annual minimum
A large segment is locked out
Enterprise-only contracts, credits bought upfront, credits that expire. A firm needing six calls a year cannot buy at a $50,000 minimum, so it goes without.
4 people
touch one project
Operations depend on individuals
Every brief passes through four people before anyone contacts an expert. When an associate is away, the context of the project goes with them.
2–5 days
brief to shortlist
Speed decides, yet they are slow
The first credible approach wins the expert, yet requests sit idle overnight, through weekends and across shift changes before outreach begins.
An outdated commercial model, human-dependent operations, and delay in a business where speed is everything.